About booking
Table of Contents
About booking
We see patients by appointment, so that we can give each patient enough time and provide high-quality care.
How to book
1. Book online, 24 hours a day
You can book any time, 24 hours a day, from your smartphone or computer — even outside clinic hours, at night, or early in the morning.
Steps to book online
- Open the online booking form
- Choose first visit or follow-up
- Choose the treatment you’d like
- Choose your preferred date and time
- Enter your name, phone number, and other required details
- Booking complete
Once your booking is complete, you’ll receive a confirmation email. Please wait for us to confirm your appointment.
2. Book on LINE
We also take bookings through LINE. Add our official LINE account as a friend and book easily in the chat.
Steps to book on LINE
- Add our official LINE account as a friend
- Select “Book” in the chat screen
- Send whether it’s your first visit or a follow-up, the treatment you’d like, and your preferred date and time
- Wait for our reply
You can also confirm, change, or cancel your booking through LINE.
3. Book by phone
We also take bookings by phone. If you have any questions, or need to book urgently, we recommend booking by phone.
TEL: 03-6233-7288
Reception hours: weekdays 10:00-19:00 / weekends 10:00-18:00
Closed: public holidays and year-end/New Year
Changing or canceling your booking
How to change or cancel
If you booked online
You can change or cancel using the link in your booking confirmation email.
If you booked on LINE
Please send us a message in the LINE chat to let us know you’d like to change or cancel.
If you booked by phone
Please call us during clinic hours. (Tel: 03-6233-7288)
Please note
We set aside enough time for every patient. A no-show, or a cancellation on the day, can mean we’re unable to fit in another patient who needed that time.
If you do need to change or cancel, we’d appreciate you letting us know as early as you can.
For urgent cases
If you have a sudden toothache, a filling or crown has come out, a tooth has chipped, your gums are swollen, or another urgent symptom, please call us first.
TEL: 03-6233-7288
After checking how the schedule looks, we’ll do what we can to fit you into a slot the same day.
Because patients with an appointment are seen first, you may sometimes have to wait longer, depending on how busy we are. Thank you for understanding.
Frequently asked questions
Can I be seen without an appointment?
Depending on how busy we are, we may be able to see you, but you could face a longer wait. To make your visit go smoothly, we recommend booking ahead.
How far in advance can I book?
With online booking or booking on LINE, you can book up to around two months ahead. By phone, we can take bookings even further out.
Can I book for the same day?
Depending on how busy we are, same-day booking is possible. Please call us first to check.
Can I book on weekends?
Yes, we’re also open on weekends. You can book the same way as on weekdays. Weekends tend to get busy, so we recommend booking early.
What should I do if I’m going to be late?
Please call us. Depending on how the schedule looks, we may ask you to move your appointment to a different time.
Can I book online or on LINE for my first visit?
Yes, first-time patients can also book online or on LINE. Because your first visit includes filling in a questionnaire and having some checks done, please allow yourself extra time when you come in.
Access
B1F Vessel Inn Takadanobaba Station
2-17-4 Takadanobaba, Shinjuku-ku, Tokyo 169-0075
Directly connected to Exit 4 of Takadanobaba Station (Tokyo Metro Tozai Line)
A 1-minute walk from the Waseda Exit of Takadanobaba Station (JR Yamanote Line)
TEL: 03-6233-7288
Weekdays: 10:00–14:00 / 15:00–19:00
Weekends: 10:00–14:00 / 15:00–18:00
Closed days: Public holidays and year-end/New Year