What to expect
Table of Contents
About your first visit
We listen closely to your concerns and wishes, take the time to examine and diagnose your case, and then propose the treatment plan that best suits you.
If you’re anxious about what to expect, please come in with confidence. If anything is unclear or worrying you, feel free to ask us at any time.
What to expect
1. Arrival and check-in
Please arrive at your appointment time.
At reception, please show your health insurance card and fill in the medical questionnaire. If you have a medication notebook, please show that too.
What to bring
- Health insurance card
- Medication notebook (if you’re currently taking any medication)
- Medical subsidy certificate
- Referral letter (if you have one from another clinic)
If this is your first visit, arriving 10–15 minutes before your appointment time will help things go smoothly.
2. Filling in the medical questionnaire
You’ll be asked to fill in a medical questionnaire. This information is needed to carry out your treatment safely, so please fill it in with as much detail as you can. If anything is unclear, please ask a member of staff.
3. Consultation
Based on your questionnaire, we’ll hold a consultation. Whether it’s “I don’t like pain,” “I’m worried about the cost,” or “I’d like to shorten the treatment time” — anything is fine. Please feel free to tell us.
We take your feelings seriously and propose the treatment that best suits you.
4. Examination
To accurately assess the condition of your mouth, we carry out the following examinations as needed:
Digital X-ray imaging
This checks the condition of your teeth and jawbone. Compared to conventional X-rays, the radiation dose is far lower, and the images can be checked right after they’re taken.
Dental CT scan
When needed, we take three-dimensional images with a dental CT scanner. This is used when a more detailed diagnosis is needed — for wisdom tooth extraction, implant treatment, root canal treatment, and more.
Intraoral photography
This records the condition inside your mouth, and is also used to compare changes before and after treatment.
Periodontal examination
We measure the condition of your gums and the depth of periodontal pockets, and check whether you have periodontal disease and how advanced it is.
Emergency care
If you have symptoms that need urgent attention, such as pain or swelling, we’ll prioritize first-aid treatment before the examination. Relieving your pain comes first.
Learn more about our equipment and facilities
5. Explaining the diagnosis and treatment plan
Based on the examination results, we’ll explain the current condition of your mouth in detail.
We display intraoral camera and X-ray images on a monitor and explain everything clearly. We avoid technical jargon wherever possible, so it’s easy to understand. When there’s more than one way to treat something, we explain each option’s advantages, disadvantages, and cost so you can compare them.
If anything is unclear or worrying you, please don’t hesitate to ask.
6. Starting treatment
Treatment begins once you’re happy with the plan. Your first visit is mainly focused on examination and first aid; full treatment is then carried out step by step over your following appointments. If you feel any pain or discomfort during treatment, please tell us right away.
How long your first visit takes depends on the condition of your mouth and the treatment involved, but as a guide please allow around 60 minutes. We recommend arriving with plenty of time to spare.
Frequently asked questions
Will I receive treatment on my first visit?
If you have symptoms that need urgent attention, such as pain or swelling, we’ll carry out first-aid treatment. Full treatment is planned based on the examination results and carried out over your following appointments.
Is there anything I should bring to my first visit?
Please be sure to bring your health insurance card. If you have a medication notebook, medical subsidy certificate, or referral letter, please bring those too.
How long does the first visit take?
Including the questionnaire, examination, diagnosis, and explanation of the treatment plan, please allow around 60 minutes as a guide.
What happens if I forget my insurance card?
If you don’t have your insurance card, you’ll be asked to pay the full cost yourself for that visit. If you bring your insurance card at a later date, we’ll refund the difference.
Is the first visit the same for children?
The basic process is the same, but we proceed at a comfortable pace suited to your child’s age and condition. We hold the consultation together with the parent or guardian, and explain things in a way that’s easy for children to understand too.
If I’m in a lot of pain, can I be treated right away?
Yes, we’ll prioritize first-aid treatment. Relieving your pain comes first.
Can I just get an explanation of treatment on the day, without starting it?
Yes, of course. We’ll first check the condition of your mouth and explain the treatment plan. Whether to start treatment is entirely up to you.
Can I find out the total cost of treatment at my first visit?
Yes — based on the results of the examination and diagnosis, we’ll give you an approximate cost. Since cost varies depending on whether treatment is covered by insurance or paid privately, and on the treatment itself, we’ll explain this in detail.
Access
B1F Vessel Inn Takadanobaba Station
2-17-4 Takadanobaba, Shinjuku-ku, Tokyo 169-0075
Directly connected to Exit 4 of Takadanobaba Station (Tokyo Metro Tozai Line)
A 1-minute walk from the Waseda Exit of Takadanobaba Station (JR Yamanote Line)
TEL: 03-6233-7288
Weekdays: 10:00–14:00 / 15:00–19:00
Weekends: 10:00–14:00 / 15:00–18:00
Closed days: Public holidays and year-end/New Year